1. Personal data we collect
Depending on how you use our website, we may collect your name, phone number and the contents of your messages when you call us, message us on WhatsApp, or otherwise contact us about reservations and orders.
Our website and service providers may also process technical information such as IP address, browser and device information, pages viewed, referring URLs and security events.
2. How we use personal data
- to respond to your enquiries, reservations and orders;
- to understand site usage and improve our website, using Google Analytics 4;
- to show you our location and directions, using Google Maps;
- to protect the site, detect abuse and keep it reliable, using Cloudflare security, traffic and DNS services;
- to operate and improve the website with the help of AI assistants, including Muse AI and Instinct AI — for example, drafting website content, organising enquiries and preparing summaries;
- to message you on WhatsApp Business where you have contacted us or asked us to; and
- to meet legal, accounting, security and dispute-resolution obligations.
3. Cookies and analytics
We use Google Analytics 4 to understand aggregate website usage. Google may use cookies or similar technologies subject to its own policies and settings. The embedded Google Map on our site may also set cookies when it loads. Cloudflare may process technical and security information, including requests and DNS-related data, to deliver and protect the site. You can manage cookies through your browser settings, although disabling them may affect some functionality.
4. Service providers
We use carefully selected providers to host, secure, analyse and operate our website:
- Cloudflare — hosts and protects the website (security, traffic and DNS services);
- Google Maps — powers the location map and direction links; Google processes technical and location-related data subject to Google's privacy policy;
- Google Analytics 4 — measures aggregate site usage;
- WhatsApp Business (Meta) — delivers messages you send us on WhatsApp, including your phone number, profile information and message content;
- Muse AI and Instinct AI — AI assistants we use to help operate the website. Where they process personal data, they do so only on our instructions and for the purposes described in this policy.
These providers may process data outside Singapore. Where personal data is transferred overseas, we take steps required under Singapore's Personal Data Protection Act (PDPA) to provide a standard of protection comparable to the PDPA.
5. Disclosure and retention
We disclose personal data only for the purposes described in this policy, where you ask us to, where a service provider needs it to perform services for us, or where disclosure is required or permitted by law. We retain personal data only for as long as it is reasonably needed for those purposes, including applicable legal, accounting and record-keeping requirements, after which it is securely deleted or anonymised where practicable.
6. Your PDPA rights
Subject to the PDPA and applicable exceptions, you may request access to or correction of personal data we hold about you, ask about how it has been used or disclosed, and withdraw consent for future collection, use or disclosure where consent is the basis. Withdrawal does not affect processing already carried out lawfully and may mean we cannot respond to some requests. We may need to verify your identity before responding.
7. Security and contact
We use reasonable administrative, technical and physical safeguards appropriate to the nature of the data. No internet transmission or storage system is completely secure. For privacy questions, access or correction requests or complaints, call us at +65 8811 2789 or visit us at 116 Changi Road, #01-08, Singapore 419718.
8. Changes to this policy
We may update this policy when our services, vendors or legal obligations change. The last-update date below indicates the latest version.
Last Update: 19 October 2026